A6star Privacy Policy – Protection of Malaysian User Information
Your privacy is our priority. This document clearly outlines how a6star collects, uses, stores, and protects your personal information as a user of our platform.
Last Updated: 1 January 2026
1. Information We Collect
When you register and use the a6star platform, we collect several types of information necessary to provide our services safely and efficiently. The types of information collected are as follows:
Account Information
During registration, you are required to provide your full name, email address, phone number, and password. This information is used to verify your identity and manage your account on the a6star platform. We may also request identity verification documents such as a national ID for Know Your Customer (KYC) compliance purposes.
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us optimise the platform experience for users across Android, iOS, and various mobile browsers.
Payment Information
All transactions on a6star are processed in Malaysian Ringgit (RM / MYR). We maintain records of deposit and withdrawal transactions, including payment method, date, and amount. We do not store credit or debit card numbers directly on our servers — all payments are processed through approved third-party secure payment gateways.
Usage Data
We record platform activity including games played, session duration, pages visited, and interactions with platform features. This data is used solely to improve service quality and enhance the overall user experience.
2. How We Use Your Information
Information collected by a6star is used for the following purposes:
- Verifying user identity and managing accounts securely.
- Processing financial transactions including deposits and withdrawals in MYR.
- Providing accurate and effective customer support whenever you reach out to us.
- Sending important notices regarding your account, service updates, or any policy changes that affect you.
- Detecting and preventing fraudulent activity, money laundering, or any misuse of the platform.
- Meeting legal obligations and complying with applicable regulations in Malaysia.
- Enhances platform functionality, mobile app performance, and the overall user experience.
A6star will not use your personal information for third-party marketing purposes or sell it to any external organisation without your consent.
3. Cookies & Tracking
The a6star platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform to help us identify and resolve technical issues.
- Functional Cookies: Saving user preferences such as display language and account settings for a smoother return experience.
You can manage or disable cookies through your browser settings, but please note that certain platform features may be affected if essential cookies are turned off.
4. Data Storage, Security & Information Sharing
Storage & Security
A6star stores all user personal information on servers protected with industry-standard SSL encryption. Access to user data is restricted to authorised personnel only and is subject to strict security protocols. We conduct regular security assessments to ensure user data remains protected against unauthorised access, disclosure, or damage at all times.
User data will be retained for as long as your account remains active or as required to meet legal obligations. Once an account is closed, we will retain the minimum necessary records for the period prescribed by Malaysian law before securely deleting the data.
Third-Party Sharing
A6star does not sell or rent users' personal information to third parties. However, we may share necessary information with:
- Approved payment gateway providers for processing financial transactions in MYR.
- Malaysian government authorities or law enforcement agencies where required by law or court order.
- Technical service providers involved in operating the platform, subject to strict confidentiality agreements.
5. User Rights & How to Contact Us
Your Rights as a User
As an a6star platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request an immediate correction.
- Right to Erasure: You may request the deletion of your personal information, subject to applicable legal obligations and operational requirements.
- Right to Object: You have the right to object to the processing of your information for certain purposes that are not required by law.
Privacy Policy Updates
A6star reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via their registered email or a prominent notice on the platform. Continued use of the platform after changes take effect will be considered acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the a6star support team by email at: [email protected]. You may also visit the FAQ for quick answers to common questions about your account and privacy.